Privacy policy
This policy explains what data the website collects, why, how long it keeps it and who it shares it with.
Who is responsible for your data
CASA DEL MOBILE d.o.o. Bulevar 21. Maja br.93, 81000 Podgorica, Montenegro Phone: +382 67970777 E-mail: info@casadelmobile.me
In short
– You do not need an account to browse the website, and we do not build visitor profiles. – We only receive data when you send it yourself — with an order, the contact form or a newsletter sign-up. – Visit measurement and advertising only work if you have agreed to them. – We do not sell data.
Orders
What: name and surname, phone, address, city, postcode, note, e-mail (optional), the items ordered and the amount. At the moment of ordering we also store the IP address and browser type, to protect against fake orders. Why: to confirm the order, deliver the goods and handle any complaint. Legal basis: performance of the contract and the seller's legal obligations.
Contact form
What: name, e-mail, phone (if you enter it) and the message. The message is sent to the showroom by e-mail and is not stored on the website. The showroom keeps it in its mailbox for as long as the correspondence lasts, and for no longer than 24 months. Legal basis: your request for a reply and the consent you give with the message.
Newsletter
What: e-mail address. The sign-up goes directly to the used for sending the newsletter service, which sends a confirmation e-mail — without confirmation you receive nothing. Addresses are not stored on our website. You can unsubscribe with one click, using the link in every e-mail. Legal basis: consent, which you can withdraw at any time.
Visit measurement and advertising — only with consent
On your first visit the website asks whether you agree to cookies for measurement and advertising. Until you agree, these services are not loaded. – Google Analytics 4 (Google Ireland Limited): visit statistics — which pages are viewed, for how long, on what kind of device and roughly from which city. Google Analytics 4 does not store the IP address. – Meta Pixel (Meta Platforms Ireland Limited): measuring and showing ads on Facebook and Instagram to people who have visited the website. Events such as viewing an item, adding to the cart and ordering are sent — without name, phone or address. Google and Meta may also transfer data outside Europe (USA), with the safeguards set out in their own rules and the EU–US Data Privacy Framework.
Cookies and browser storage
Without consent, the website stores in your browser only what it needs to work: your cookie choice (dogtas-pristanak), the contents of your cart (dogtas-korpa) and the map style on the Contact page (dogtas-mapa). This stays on your device and is not sent to anyone. With consent: _ga and _ga_… (Google Analytics, up to 2 years) and _fbp, _fbc (Meta, up to 3 months). You can change or withdraw your consent at any time — "Cookie settings" at the bottom of every page. When you withdraw it, these cookies are deleted. The map on the Contact page is loaded from Google Maps; Google applies its own privacy rules to it.
How long we keep data
– Orders: name, phone, e-mail, address, note and IP address are deleted automatically 24 months after the order, once it has been delivered or cancelled. The items, amounts, date and city remain, without anything that could identify the buyer. This period covers the legal deadline for complaints. – Invoices are kept for as long as tax and accounting regulations require. – Messages from the contact form: in the showroom's mailbox, for no longer than 24 months. – Newsletter: until you unsubscribe. – Google Analytics: 14 months. Meta: according to Meta's rules.
Who we share data with
– The courier: name, phone and address, for delivery only. – Hetzner Online GmbH (Germany): the servers the website runs on. – The showroom's e-mail provider: order e-mails and contact form messages. – The used for sending the newsletter service: the e-mail address for the newsletter. – Google and Meta: only with consent, as described above. – Public authorities: when required by law.
Your rights
You can ask to see the data we hold about you, to have it corrected or deleted, to restrict its use, to receive it in a portable format, and you can object to its processing. You can withdraw consent at any time; this does not affect anything done before the withdrawal. Send your request to info@casadelmobile.me. We reply without delay, within the period required by law. If you believe your data has been misused, you can contact the Agency for Personal Data Protection and Free Access to Information.
Data protection
The website works exclusively over an encrypted connection (HTTPS). Only showroom staff have access to the administration, with a password.
Last updated: 18 October 2026.